Bervar & Jones, Attorneys at Law has been the LegalShield, formerly Pre-Paid Legal Services, Inc. Provider Firm for Hawaii since 2002. The firm is committed to delivering quality legal services at affordable rates, while maintaining the highest degree of customer service possible.
When you become a member of LegalShield in Hawaii, you can be assured that your firm is one of the best. Along with having qualified and knowledgeable attorneys on your side, you will also find our lawyers to be concerned and caring. This is true whether the attorney is handling a million dollar case or a $10.00 case. It is our job to help our members with their legal problems, big or small. We encourage our clients to call before they have a problem. Let us review your lease before you rent an apartment or look over your contract before you purchase a car. The genius of LegalShield is the easy access it gives you to a lawyer.
Our dedicated staff of attorneys and support personnel stand ready to serve our members. Our employees are trained in customer service and are committed to making sure our members' calls are answered promptly and courteously. Monday - Friday from 8:30am to 5:00pm HST our customer care representatives are on duty to assist you. As a LegalShield Provider Firm, we are required to meet certain standards set by the LegalShield corporate office in Ada, Oklahoma. We send reports daily and our performance is monitored regularly. LegalShield. will not tolerate anything less than excellence, nor will we. The following standards have been set by LegalShield
First call back attempt *
4-8 hours
Return call
8 hours
Document review
3 business days
Letter written
3 business days
Will preparation
10-14 days
Member resolution
24 hours
Referral Assignments
3 business days
* If you are on the go or hard to reach we are happy to set up a phone appointment Monday through Friday from 9 a.m. until 5 p.m. We will be happy to call you back at a specified time or you can call us back and an attorney will be waiting to speak to you.
At Bervar & Jones, client service is our priority. To ensure quality control we want your feedback. If you have a problem let us know. If someone has done a good job for you, we want to know that as well. Write us a letter or give us a call. Your input is important to us.
Pre-Paid Legal Services, Inc. Sales Associates:
We encourage you to visit our office during our scheduled Events:
Associate Open House schedule for 2012
4:00 - 5:00 pm
Friday: January 27, 2012
Friday: July 27, 2012
Friday: February 24, 2012
Friday: August 24, 2012
Friday: March 30, 2012
Friday: September 28, 2012
Friday: April 27, 2012
Friday: October 26, 2012
Friday: May 25, 2012
Friday: December 7, 2012
Friday: June 29, 2012
* Please sign up at the Marketing Department: 580-436-7424
*Please note: Public parking is no longer available in our building, however we are happy to inform you of parking areas nearby.
Will Sessions for 2012
2:00 pm - 3:00 pm (20 minute appointment to personally meet with an attorney to assist you with your “Will” questionnaires)
January 6, 2012
January 20, 2012
February 3, 2012
February 17, 2012
March 2, 2012
March 16, 2012
April 20, 2012
May 4, 2012
May 18, 2012
June
1, 2012
June 15, 2012
July 6, 2012
July 20, 2012
August
3, 2012
September 7, 2012
September 21, 2012
October 5, 2012
October 19, 2012
November 2, 2012
November 16, 2012
December 14, 2012
December 28, 2012
* Please contact Gina at Bervar & Jones to schedule your appointment
